Guides

Getting a laptop online, wherever you are.

Sharing one connection with a laptop, a tablet or a whole job site is a solved problem — but the right answer depends on whether you need it for an afternoon or every day. Here is the honest version, including what our phone plans do and do not include.

What our phone plans include today

Mobile hotspot — tethering a laptop to your phone's cellular data — is not included on our phone plans right now. We would rather say that plainly than bury it in a footnote: the plan pages list it as not included, and nothing on this site will tell you otherwise.

What every plan does include is unlimited talk and text, high-speed data on the phone itself, and reduced-speed data instead of an overage bill once the allowance is used. If sharing a connection is the point, the two routes below are the ones that actually work.

If hotspot on the phone plan is what you need, tell us — it is on the roadmap with our supplier, and the customers who ask are the reason it moves. Call 866.729.9569 or send a note.

The router route: Mac5G

A dedicated 5G router does what a phone hotspot pretends to do, without flattening the phone's battery: its own data line, a real antenna, Wi-Fi for everyone in the building and an Ethernet port for the things that need one.

For a truck, a trailer, a pop-up shop or a job site, the same router runs off an inverter or a battery and gives the crew Wi-Fi without anyone tethering to anything.

Which one you actually need

  1. One laptop, once in a while, at a coffee shop. Use the shop's Wi-Fi with a little care — see the cybercrime guide — or ask us about a data-only line for the laptop itself.
  2. A house, an apartment or a shop that needs internet every day. Mac5G Internet, qualified at the address, router in the plan.
  3. A crew that moves — vans, sites, events. A Spark or Kadet router plus a Mac5G data line, and the Beacon antenna if the signal indoors is thin.
  4. Cameras, sensors, a card terminal. That is Mac IoT: its own data SIM per device, so a camera never depends on somebody's phone. IoT data SIMs →

Getting a good signal out of a fixed-wireless router

Questions

Can I tether from my phone at all?

Mobile hotspot is not included on our phone plans today, so no — and we would rather tell you that before you buy than after. Mac5G Internet or a Mac5G router is the supported way to share a connection.

Is Mac5G available at my address?

It depends on the tower serving you, so every order is address-qualified before anything is charged. Check yours on the coverage page or call us.

Do I need a phone plan to get Mac5G?

No. Mac5G Internet stands on its own. If you do have a Mac Wireless line, both sit on one account and one bill.

What speeds should I expect?

The plan names the speed we sell — Home 100 and Home 200 — and real-world speed depends on the tower and the distance. Test yours any time on the speed test.

Still stuck?

Call 866.729.9569, Monday – Friday, 8 a.m. – 6 p.m. Central, and a specialist walks through it with you.

Open support