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Activate

Let's get you connected.

Pick the card that matches what's in your hand. Every path takes minutes, and a specialist is one call away if anything sticks.

My SIM card arrivedPut it in the phone, then enter the 19-digit ICCID printed on the card.Activate my SIM → I want an eSIMNo plastic. A QR code appears the moment you check out — scan it, restart once, you're live.Start with eSIM → I'm bringing my own phoneAny unlocked iPhone or Android, tablet or watch. We check the IMEI before you pay.Check my phone → I want to keep my numberFree transfer, usually the same day. Check that your number can move first.Check my number →
eSIM in three steps
  1. Choose eSIM at checkout and finish paying.
  2. Scan the QR code on the confirmation screen (it's in your email too). iPhone: Settings → Cellular → Add eSIM. Android: Settings → Network → SIMs → Add.
  3. Restart once. Your number shows in My Account as soon as the network assigns it.
Keeping your number
  1. Have three things from your current carrier: the name on the account, the account number, and your Number Transfer PIN (most carriers: text PORT to 611, or app → Account → Transfer PIN).
  2. Choose Keep my number at checkout and enter them.
  3. Keep the old service on until we email you that the transfer finished — usually the same day, up to 24 hours.
Mailed SIM
  1. Insert the SIM (the tray tool is in the box).
  2. Open Activate my SIM, choose I already have a Mac Wireless SIM, and enter the ICCID.
  3. Activation takes a few minutes; restart if the phone doesn't pick up service on its own.
Need a hand?

Locked phone, missing PIN, a SIM that won't take — call and a specialist finishes it with you.

Call 866.729.9569

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